Essentra Components is a global market leader in plastic injection molded, vinyl dip molded and metal components. We have a history of over 65 years, producing essential components across a huge range of industries and applications. The Louisville facility employs a wide variety of methods to ship these components throughout the United States and abroad.

Job Description 

Reporting to the DC Manager of the Essentra Components warehouse facility, the role of Warehouse Supervisor is responsible for managing the successful and timely shipping & receiving of product from both internal & external vendor customers, and inventory control. Primary focus is on the maintaining extremely high levels of service and quality in all tasks performed by self & team, whilst always operating in a safe and secure manner.

Typical Accountabilities

• Coordinate all aspects of the outbound & inbound operations
• Work with DC Manager and fellow Supervisors, as part of the wider Management team, to create & maintain an effective, safe, and enjoyable work environment for all employees
• Establish a ‘safety first’ culture to all warehouse activities, whether within own function or others
• Maintain a continued focus on improving on-time in full dispatch (OTIF %) of orders to all customers
• Contribute to a site-wide focus on quality, with particular focus on order accuracy, product packaging & documentation, and overall presentation to customer 
• Maintain a timely receipt of inbound product according to process insuring packing slip accuracy and inventory is appropriately identified 
• Ensure inventory accuracy and processes are followed 
• Ensure required cycle counting and resolution of inventory discrepancies 
• Research and resolve customer complaints
• Actively drive the training & development of team members to create a multi-skilled team capable of supporting each other in completing all functional tasks
• Conduct regular reviews with all team members focused on performance objectives and also personal development. Where appropriate establish individual development plans with team
• Liaise with Sales/CSRs across AMERS region to ensure Customer needs are continually met. Work closely on new and/or major customer accounts where additional requirements are needed
• Proactively Identify and implement functional improvements - process, system and data - in line with the Company’s objectives
• Represent the Company in a professional & appropriate manner in all situations
• Maintain relationships with vendors to ensure quality service and resolve any issues with vendors
• Ensure payroll timesheet accuracy for team members being supervised
• Communicate any company changes and policies to team members
• Ensure that all of HSE and company guidelines & laws are followed
• Monitor employee morale and issues impacting the workforce.
• Provide backup support to DC Manager
• Perform related job duties as assigned.

Qualifications:

• Prior supervisory experience in a warehouse environment
• Ability to manage multiple associates and multiple departments concurrently
• Material handling equipment experience
• Customer service experience
• Knowledge of ERP software beneficial and experience using MS Office software (Word, Excel, Outlook, Teams)
• Strong written and verbal communication skills.
• Strong problem solving and teamwork skills
• Ability to take ownership of change actions - ensure everyone is fully engaged, the overall pace of change is set to achieve targets and manage any uncertainty and/or issues that arise during the process.
• Basic math skills
• Willingness to work some overtime as needed

We offer a competitive annual salary, bonus incentive, full benefits package, and generous paid time off.